No major subscription cable tv provider ranked higher than directv.
Directv cable box not working.
Make sure the box is correctly hooked up to the antenna and the tv.
On most directv receivers there is a small red button located inside the access card door.
If you re still having issues check the cable used to connect your receiver to your tv.
Plug your receiver into a working outlet to see if your receiver will turn on.
Verify the wireless genie mini light is green.
Press red reset button on mini g.
Press the button and wait for your receiver to reboot.
Troubleshoot your directv receiver.
Contact directv if you re unable to resolve the issues on your own.
When the wireless genie mini moves from its original location be sure to check the following.
Directv receivers are designed to deliver unrivaled tv enjoyment whether you choose the standard model hd 3d dvr or the state of the art directv genie.
To reset a genie mini you need to restart the main genie too.
Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel.
While directv genie is the most popular residential receiver it s not the only one.
With others the button is on the side of the receiver.
If you have a whole home system that isn t working take these steps to get things back on track.
Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence.
The wireless video bridge is not behind a tv or other blocking surface.
If you cannot locate the red reset button or your receiver does not have.
To solve the issue with mini genie not connecting unplug power from main box for 30 seconds and then plug the power back in.
If your receiver doesn t turn on try these tips to get it working again.
Resetting your directv genie and genie mini restores local channels.
If it s yellow the location of the wireless genie mini may be preventing a good signal.
Press the red button then wait for your receiver to reboot.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.